Contact

Contact Us

We're a small team, and we read every message ourselves.

Email: hello@thehushandhalo.com

We typically respond within 1–2 business days.

What we can help with

  • Questions about the product before you buy
  • Order status and tracking
  • Shipping questions
  • Returns and exchanges
  • Anything that arrived damaged or isn't right

Before you email about an order
Please include your order number — it's in your confirmation email, and it helps us get you an answer faster.

Order updates
You'll receive a confirmation email when your order is placed, and tracking as soon as it ships. If tracking hasn't updated within 48 hours, give it a little time before reaching out — carriers can be slow to scan.