Contact
Contact Us
We're a small team, and we read every message ourselves.
Email: hello@thehushandhalo.com
We typically respond within 1–2 business days.
What we can help with
- Questions about the product before you buy
- Order status and tracking
- Shipping questions
- Returns and exchanges
- Anything that arrived damaged or isn't right
Before you email about an order
Please include your order number — it's in your confirmation email, and it helps us get you an answer faster.
Order updates
You'll receive a confirmation email when your order is placed, and tracking as soon as it ships. If tracking hasn't updated within 48 hours, give it a little time before reaching out — carriers can be slow to scan.